Enrollment and Billing:

All Build My Body Beautiful (BMBB) online programs are non-refundable, non-transferable, and cannot be put on hold or extended beyond the period paid for. No exceptions.

1. Custom Online Coaching

1.1. Monthly Coaching Programs: Our online coaching programs are billed on a monthly basis with a minimum commitment of three (3) months. By enrolling in our coaching programs, you agree to pay the monthly subscription fee for a minimum period of three months.

1.2. Enrollment and Commencement: Upon enrollment, your coaching program will commence within seven (7) days. You may not place the program on hold once enrollment has occurred.

1.3. Prepayment Option: Customers have the option to prepay for three months in advance. Prepayment will result in a single billing transaction, unless the customer specifically subscribes to payments in three-month intervals. In this case, billing will recur every three months.

1.4. Consecutive Enrollment: Enrollment in the program must be used for three consecutive months. Interruption of enrollment or placing the program on hold is not permitted.

1.5. Cancellation: After the initial three-month commitment period, you may cancel your subscription by providing us with seven (7) days' notice before the start of the next billing cycle. To cancel, you must contact us directly. Cancellations made within seven (7) days of the next billing cycle may result in charges for the following month.

1.6. Billing Cycle: The billing cycle for monthly coaching programs begins on the date of enrollment and recurs monthly on the same date.

2. Virtual Personal Training Sessions

2.1. Cancellation Policy: Personal training sessions that are not cancelled at least 24 hours prior to the scheduled time will be forfeited. The only exception to this policy will be a medical emergency with documentation. Failure to give proper notice (24-hour notice) three or more times during the same semester will require you to go to the end of our waitlist when signing up for additional sessions.

2.2. Session Expiration: Each personal training package has an expiration date on the sessions:

• 8 Sessions – Sessions must be used within 45 days from the first session (minimum training 1x a week).
• 16 Sessions – Sessions must be used within 85 days from the first session (minimum training 2x a week).
• 24 Sessions – Sessions must be used within 105 days from the first session (minimum training 2x a week). Any sessions that remain after the expiration date will be forfeited. The session packages will expire at the end of the semester they were purchased. Exceptions to this policy include:
  • Extended leave of absence due to a medical condition that prohibits physical activity associated with training. Physician documentation will be required.
  • Personal training sessions are not transferable and not refundable.

3. Online Competition Coaching

3.1. Initial Payment and Coaching Period: The initial payment for the competition coaching program covers coaching for the first 16 weeks. This payment is due upon enrollment and includes coaching services for the specified duration at a rate of $1999 plus HST.

3.2. Ongoing Payments and Automatic Billing: Following the initial 16-week coaching period, ongoing payments will be set up on automatic billing. These payments will occur at regular intervals as outlined in the program details until the end of the coaching period. The subsequent payments will be at a rate of $549 plus HST every 4 weeks until the date of the show.

3.3. Refunds and Pausing Policy: Please note that no refunds or pausing of your preparation is allowed during the initial 16-week coaching period.

4. Pre-Made/Self-Guided Workout Programs

4.1. Program Access and Duration: Pre-made/self-guided workout programs are accessible upon purchase. Customers may select their start date; however, access to the program will end after the specified duration of the program has concluded.

4.2. Non-Refundable Policy: All pre-made/self-guided workout programs are non-refundable once purchased. By purchasing, you acknowledge and agree to these terms.

4.3. Program Expiration: The access to the program will terminate at the end of the specified program period, regardless of the chosen start date. There are no extensions, holds, or pauses allowed for any reason.

5. Payment

5.1. Fees: All fees for our services are clearly stated at the time of enrollment or purchase. You agree to pay the applicable fees for the services you select.

5.2. Payment Method: Payment for services must be made using the designated payment method provided at the time of enrollment or purchase.

5.3. Taxes: Prices for our services do not include applicable taxes, and you are responsible for any taxes imposed on the services provided.

6. Modifications and Termination

6.1. Modifications: We reserve the right to modify, suspend, or terminate any aspect of our services, including pricing and session availability, at any time without prior notice.

6.2. Termination: We reserve the right to terminate your access to our services for any reason, including violation of these Terms, without prior notice or liability.

7. Privacy and Confidentiality

7.1. Data Privacy: We are committed to protecting your privacy and will handle your personal information in accordance with our Privacy Policy.

7.2. Confidentiality: Any information shared during coaching sessions will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law.

8. Disclaimer of Warranties

8.1. No Guarantees: While we strive to provide effective coaching and training services, we make no guarantees regarding specific results or outcomes.

8.2. Assumption of Risk: Participation in our coaching programs and training sessions carries inherent risks, and you agree to assume full responsibility for any injuries or damages that may occur as a result of your participation.